SOFTWARE MONETIZATION PRODUCTS
User Flow Analysis
Analyzing paths users take through your application can drive product decisions
User Flow reporting visualizes the different paths users take through tagged events within your application. Understand the true behavior and methods of interaction with different features and functionality as well as discover potential roadblocks or points of drop off that occur.
Understanding how users are executing different functions in a software application can be difficult since behavior patterns will vary from user to user. User Flow aggregates the most common paths users take, allowing analysis on whether improvements can be made to help them accomplish different actions within your product. Groups of users with different attributes may (or may not) exhibit very different paths. Analyze groups separately to ensure the experience your product team optimizes for is well received by all segments. Utilize the system events of “Session Start” and “Session End” to see what the first events users triggered when beginning your application and the last interactions they had leading up to their closing of the application respectively. This data can help determine if the customer experience is an ideal one or may have room for improvement.
WHAT IT CAN DO
- Suggest improvements for UI/UX usability with data
- Find opportunities to increase feature adoption and usage
- Analyze patterns by user segments
- Identify first and last user interactions
- Drill down into specific paths user take
- Highlight broken or unexpected user flows
Resources
Data Sheet
Usage Intelligence
Software usage analytics gives you powerful insight to build better products, convert trial users, and retain customers.
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Watch Revenera’s VP, Product Management, Software Monetization, Vic DeMarines to learn how software suppliers are leveraging software usage data and hear about the types of usage data that can yield significant and actionable insights.
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Software Usage Analytics for Desktop Applications
In this session, we’ll dive deeper on what’s relevant for Desktop Applications when it comes to Analytics. We’ll discuss questions that need to be answered, and there will be plenty of time for you to ask questions of your own as well.
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Solibri’s Product Director, Juan Rodriguez, will share the story of the company’s goal to be more data-driven – and what they have learned about their customers in the process. He will discuss how they now make decisions about adding new features.
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Join Revenera and TechSmith for a discussion about experimenting with data-driven onboarding to boost customer experience during trials and drive business outcomes.
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